This flexible workshop can be delivered as a self-contained package, or adapted to the specific needs of a team. It is designed for individuals wanting to free their time for more goal-focused work, as well as for managers wishing to increase a team’s productivity
The workshop fits well as an introduction to clarifying and organising tasks. The key principles it is based on are just as applicable to the effective processing of any other work-related input, from voicemail, meetings or paper inbasket.
The advice to do email less, checking just a couple of times a day, is broadly good. But it is not enough on its own. In practice, conflicts can arise if colleagues are still expecting fast responses. It makes sense to develop change organisationally, for instance, agreeing to adopt alternative communication for urgent matters.
Workshop participants will explore and practise a systematic approach to dealing with emails quickly and decisively, allowing them to empty their inbox regularly.
The workshop can run as a one-and-a-half-hour or a two-hour session, or be split into more, smaller sessions.
Skills and attitudes covered include:
- diagnostic and decision-making techniques, enabling quick and efficient processing of emails.
- practical control of the email inbox, especially after periods out of office or when backlogs have built up.
- healthy perspectives, taking email communication seriously without feeling overburdened.
- clarifying the character of email as a communication tool – why it works well when it does, and how and why problems arise.
- considering other people’s needs and styles of work.
who is the workshop for?
- anyone who is spending longer than they would like dealing with emails at the expense of other parts of their job.
- anyone who is not maximising the potential of email, either as sender or recipient
- managers who feel that email use is not as focused and effective as it could be
who is the workshop not for?
- anyone whose work-related emails are few or none
- anyone who feels their email is under control, and whose colleagues agree.
